FAQ
Common questions about downloads, safety, updates, and support.
Got a download warning?
A warning can appear for a new or unsigned app. It does not necessarily mean the download is unsafe.
Windows SmartScreen may warn about an app because it is new, less widely downloaded, or unsigned. My official releases are intended to be safe to use; a reputation warning does not mean the app contains malware.
Download through an official link on the project page, and follow its installation guidance. If an antivirus reports a specific threat, or you would like help understanding a warning, contact me with the app name, version, and warning text.
Is your software safe?
Yes. I develop my software to be safe to use and distribute it through my official website, GitHub, and SourceForge pages.
Use the links on each project page to get the authentic release. For open-source projects, the repository and documentation explain how the application works.
If a security tool flags a file, keep the warning details and get in touch. Include the application version and the name of the security tool so I can investigate.
How can I contact you?
For support or project questions, email email@justagwas.com.
Include the project name and version and a description of what you need help with. For a problem, the steps leading to it and any error message are useful.
Can I contribute to your projects?
Bug reports, ideas, and contributions are welcome.
Follow the repository link on the project page to report an issue or discuss an improvement. Check that project’s license and contribution guidance before preparing a code change.
Do you offer support for your software?
Yes, on a best-effort basis.
Support depends on available time. If the documentation or this FAQ does not answer your question, email me and include the details needed to understand the problem.
Are there any known issues with your software?
Check the project’s release notes and issue tracker for information about your version.
The links on each project page lead to its releases and repository. If your problem is not already described, report what happened and how to reproduce it.
How frequently do you update your projects?
Updates follow useful improvements, fixes, and feedback.
There is no fixed release schedule. For downloadable apps, the current release and its changes are listed on the project page.
How can I verify the authenticity of your software?
Start from the download links on the official project page.
Those links take you to the project’s download or its GitHub and SourceForge mirrors. Check the destination address before downloading. If a file came from an unfamiliar source, return to the official project page rather than relying on the filename alone.
